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Members

Enquiries and Lead Tracking That Converts

Keep your front desk focused: capture leads, track conversion, and understand which sources work.

Enquiries and Lead Tracking That Converts

Overview

What it does

FitForge helps you create and manage enquiries with clear status tracking: Open → Converted → Closed.

Maintain lead sources to record where potential members come from (walk-in, Instagram, referral, and more). This also powers lead-source performance on the dashboard.

When you convert an enquiry to a member, FitForge opens the member form pre-filled so your team doesn’t re-enter the same information.

From start to follow-up, your lead pipeline stays connected to member profiles so you can act with context.

Key capabilities

How it helps your gym

FitForge helps you create and manage enquiries with…FitForge helps you create and manage enquiries with clear status tracking: Open → Converted → Closed.
Maintain lead sources to record where potential members…Maintain lead sources to record where potential members come from (walk-in, Instagram, referral, and more). This also powers lead-source performance on the dashboard.
When you convert an enquiry to a member,…When you convert an enquiry to a member, FitForge opens the member form pre-filled so your team doesn’t re-enter the same information.
From start to follow-up, your lead pipeline stays…From start to follow-up, your lead pipeline stays connected to member profiles so you can act with context.

Product module

Part of this FitForge product

Parent productGym Membership SoftwarePlans, renewals, member directory, and membership history.

Explore related

Works even better with

Related features

MembersMembership Plans And RenewalsBuild plans, assign memberships, and follow up renewals.
MoneyOverdue BillingTrack dues, collect at the desk, and keep the ledger clean.
TeamRoles And PermissionsControl what owners, managers, and staff can see and do.
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Related products

MoneyGym Billing SoftwareDesk payments, overdue workspace, and exportable ledger.

Related solutions

For gym owners running day-to-day opsGym Management SoftwareMemberships, billing, QR attendance, and WhatsApp in one OS.
For studios with classes and coachesFitness Studio Management SoftwareClass templates, coach assignment, and member renewals.
For PT studios and trainersPersonal Training Studio SoftwareTrainer profiles, desk billing, and role-based access.
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FAQ

Common questions

What statuses does FitForge support for enquiries?+

FitForge tracks enquiries through Open → Converted → Closed, so you always know where each lead stands.

Can I manage my own lead sources?+

Yes. Create, activate, or deactivate lead sources and use them for both enquiries and member profiles.

How does enquiry conversion work?+

Convert an enquiry to a member and FitForge pre-fills member details so you can finish onboarding quickly.

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Memberships, billing, QR attendance, and WhatsApp reminders — all in one gym OS built for India.

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